Message channels
Messaging plus supports sending via different Message channels. Different channels have pre-requisites, which currently need to be setup by contacting our support team support@cymba.co.uk
Channel support
| Name | Enabled | Value | Pre-requisites |
|---|---|---|---|
| SMS | ✅ - Yes | sms | Dependant on destination country, sender ID registration may be required ahead of time (~ 1 week) |
| RCS | ✴️ - In progress | rcs | RCS Profile must be setup and approved by mobile carriers (~ 1-3 weeks) |
| ⏹️ - Implementation planned | whatsapp | n/a |
Delivery receipts
Delivery receipts for successfully delivered messages, that were specified to multiple channels, will contain the channel they were finally delivered to.
For example, here's how a DR webhook request would look if my message was delivered via the rcs channel:
json
{
"destination": "+447720863183",
"delivered": true,
"batchUuid": "451140b7-01e3-45e0-a8be-536506167eca",
"messageUuid": "c0fc82bf-aebe-4707-a5d5-a70e34cbeb57",
"receiptInfo": {
"code": "00",
"description": "Successful"
},
"channel": "rcs"
}